Heraan Enterprise offers a range of services for individuals. These services include, but not limited to:
√ Network: create and secure a wireless network throughout the house
√ Website: design, hosting, and management (e.g. website blog)
√ Learning: how to use applications and systems (e.g. iTunes Match)
√ Whole Home IT Setup: configure and network computers together
√ I.T. Support: for in-home and remote technical help
Heraan Enterprise likes to be as transparent as possible when it comes to costs, and the reasoning behind them.
New Customers:
$20.00 USD upfront, non-refundable, one-time consultation fee. This helps to discourage non-paying customers from simply seeking free help. This consultation helps to establish the business relationship and understand what your needs are and how Heraan Enterprise can provide for those needs.
Regular Services:
$100.00 USD / hour. A service that takes under an hour is only charged for the number of minutes clocked. For instance, a 6 minute task completed over screen share is only charged $10.00 [calculation: $100 * (6 / 60 minutes) ] for the session.
Additionally, services that are deemed to potentially take more than 3 hours to complete may require a non-refundable upfront payment. Again, to discourage non-paying customers. Unfortunately, a few bad apples hurting small businesses increases the cost of doing business for everyone. This method helps to not raise the total costs as much on honest customers.
Billing Schedule:
There is a monthly billing schedule following the months of the year. Invoices are dispersed the month following the work that was done to consolidate all work of the month into one invoice. For instance, let's say some work was done July 7th and July 25th, then you would receive a combined invoice for "July 2014" in August 2014 via email. Invoices are to be paid within the month received. This is done due to the way Heraan Enterprise accounts for revenue for tax reasons.
Non-Payment:
Heraan Enterprise reserves all its legal rights to pursue legal recourse for non-payment of bills according to applicable state and federal laws.
√ Network: create and secure a wireless network throughout the house
√ Website: design, hosting, and management (e.g. website blog)
√ Learning: how to use applications and systems (e.g. iTunes Match)
√ Whole Home IT Setup: configure and network computers together
√ I.T. Support: for in-home and remote technical help
Heraan Enterprise likes to be as transparent as possible when it comes to costs, and the reasoning behind them.
New Customers:
$20.00 USD upfront, non-refundable, one-time consultation fee. This helps to discourage non-paying customers from simply seeking free help. This consultation helps to establish the business relationship and understand what your needs are and how Heraan Enterprise can provide for those needs.
Regular Services:
$100.00 USD / hour. A service that takes under an hour is only charged for the number of minutes clocked. For instance, a 6 minute task completed over screen share is only charged $10.00 [calculation: $100 * (6 / 60 minutes) ] for the session.
Additionally, services that are deemed to potentially take more than 3 hours to complete may require a non-refundable upfront payment. Again, to discourage non-paying customers. Unfortunately, a few bad apples hurting small businesses increases the cost of doing business for everyone. This method helps to not raise the total costs as much on honest customers.
Billing Schedule:
There is a monthly billing schedule following the months of the year. Invoices are dispersed the month following the work that was done to consolidate all work of the month into one invoice. For instance, let's say some work was done July 7th and July 25th, then you would receive a combined invoice for "July 2014" in August 2014 via email. Invoices are to be paid within the month received. This is done due to the way Heraan Enterprise accounts for revenue for tax reasons.
Non-Payment:
Heraan Enterprise reserves all its legal rights to pursue legal recourse for non-payment of bills according to applicable state and federal laws.